Frequently asked questions
Practical answers about match analysis, accounts, crypto and subscriptions.
Is NEXUS Scores free?
Browsing upcoming fixtures is public. After signing in, a free account normally allows up to five different available pre-match analyses per day. Matches without verifiable data may not have an analysis.
Is every prediction accurate?
No. These are uncertain statistical estimates, not promised match results. We do not guarantee winnings or use bookmaker odds to generate outcomes.
How much is Premium?
Crypto Premium costs the equivalent of €19.99 for 30 days, with manual renewal and no automatic crypto charge. A separate card subscription, where available, is recurring and subject to its clearly displayed checkout terms.
When does a crypto payment unlock Premium?
Only after the server receives and verifies the payment-provider confirmation. Returning from the payment page does not mean the invoice has been paid. Check your account before attempting a second payment.
Can I cancel or request a refund?
Crypto does not automatically renew. Card billing can be managed through the account billing portal when available. Your statutory consumer rights still apply; see Billing & refunds.
Can I delete my account?
Yes, you can request account deletion at Delete your account. Legal transaction retention may still apply.
How do I contact support?
Email rosuteodorg@yahoo.com or use the Contact page.